Important info for Hulu+LIVE tv users

Over the past year, Unggoy has been working hard to build a redundant network. This allows us to switch customers over to a back up connection in the event of an unexpected outage. Yesterday, for example, portions of our network had to be transferred to a back up provider after a utility pole was hit by a truck and took down aerial fiber lines.

When this transfer (to the back-up network) takes place, customers get assigned an IP address on the back up network. Since Hulu + Live TV users set up their live stream based upon their current IP address location - when switched to the back-up provider Hulu sees this as a 'move' in location. For those using the Live stream with Hulu, you may (or may not) be aware that after four 'moves', they can suspend or terminate your account. They put this in place to prevent unauthorized sharing of the live stream account.

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